Customer Services

Meeting the needs of our customers is a primary concern of the Harwich Water Department. Whether it has to do with water bills, service engineering, new permits, or a wide variety of other questions, Harwich Water Department personnel are prepared to assist consumers wherever possible.

General information about obtaining a water service, reading your bill, checking your meter, rates and charges, making payments, and leak detection is available here! 

Medical Needs Assistance for Hearing/Speech Impaired

Customers who have a technical device for the deaf (TDD), may call 508-430-7524 to communicate directly with our Customer Service staff.

Service Interruption

If your water is shut off for any reason and you or a member of your household has a critical medical condition, please let us know so that we are aware of the situation by calling Customer Service at 508-432-0304.