Civic Ready, Water Voice Broadcast System & Other Notification Options

Civic Ready

CivicReady is a communication service available to Town of Harwich citizens to receive emergency and routine notifications. Notification options consist of email, text and/or phone call according to your selection(s) at setup. CivicReady went live on November 18, 2019.

Please note the following:

1. Citizens are responsible for setting up their record and maintaining their contact information in CivicReady. Sign Up for CivicReady

2. Updating CivicReady does not update Town records for tax or water billing.

Water Department Voice Broadcast System

The Water Department maintains a separate water customer database and separate voice broadcast system. The primary phone number record in our database is used for Water Department Voice Broadcasts. We anticipate moving our broadcast system to Civic Ready if, and when, it can meet the needs of the Department.

If you want to be sure that you receive notification from the Water Department, please be sure that we have the current phone number you would like to use. You can do this via our online address change form , by email to customerservice@harwichwater.com or by contacting our office at 508-432-0304 x0.

Other Notification Methods

The Water Department posts notices on our website at www.harwichwater.com, Facebook, Twitter. These notices may also be relayed through the Town News Feed, Town Subscriber Updates, Channel 18 and Cape Cod Chronicle.

The Town of Harwich also offers a "Notify Me" email-only subscription service that provides citizens with urgent alert updates, news or announcement updates, Board and Committee meeting agenda and minutes updates.

If you need further assistance regarding any of these options, please contact our office at 508-432-0304, or by email to customerservice@harwichwater.com.

Thank you.

HARWICH WATER DEPARTMENT

Civic Ready, Water Voice Broadcast System & Other Notification Options