Frequently Asked Questions 

Project Preconstruction Instructions
-Sewer Service Location Form >> Completing the Service Location Form
-Water Plans >>  Step 1:  Find your water account number in the Street Listing
-Step 2:  Go to Water Plan Download Page and find your account number
-Septic Plans  >> Septic as-built and site plan are (2) separate files that are clearly labeled.  Follow the link below and locate your address beginning with your house number (ie. 1, 15, 154, 1581, 159, 160, 1623, 163) Septic As-Built and Site Plan Download Page

Can I connect to sewer? 

Sewer is currently only available in certain areas of East Harwich following completion of Phase 2 sewer construction.  Approximately 1/2 of the parcel owners in this area are connected.  The deadline for remaining parcels in phase 2 is now March 1, 2025.  

If my address is on the list, what happens next?

The Board of Health and Water & Wastewater Department have mailed "Order to Connect" letters and a wastewater welcome packet to most parcel owners, with the exception of construction that is still in progress.  Phase 2 Parcel owners will have 2 years to connect to sewer and this date is based on the order to connect letter date.  This date has been extended to March 1, 2025.  Postcards will soon be mailed to those parcels who have not yet connected.

If my address is not on the list?

The Town's Comprehensive Wastewater Management Plan (CWMP), released in March 2016, provides a preliminary plan for wastewater phasing.  View Phasing Map from 2016 CWMP

What sewer phase is next and in what area?

Phase 3 is the next phase of sewer construction.  Due to the size of the Phase 3 sewer service area the project will consist of (2) construction contracts, Contract 1-E and Contract 2-W.  Both construction contracts will be advertised for bids simultaneously this spring, the bid opening is projected to occur in May with contract execution to occur no later than June 30, 2024. Given the scale of the project & unknown bid climate both construction contracts include three additional alternate areas to provide flexibility to the Town in awarding the contracts if bid prices exceed estimates. The inclusion of three alternate areas in the general contract will be determined after bids are opened.

Construction activities are likely to ramp up late summer/early fall and expected to take approximately 2.5 years to complete. After construction the Town must obtain approval from MassDEP to operate the sewer system.  Once approved, the Town will issue “Order-to-Connect” letters to impacted properties. Property owners will have 2 years from the date of the “order-to-connect” mailing to tie into the sewer system.

Estimated Cost: $50,900.00  |  Watershed: Round Cove & Pleasant Bay Sub-Watersheds  |  Parcels served: 636

Health Department  

Frequently Asked Questions at the Health Department

Pleasant Bay Sewer Program

Frequently Asked Questions