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Meeting the needs of our customers is a primary goal. Whether it has to do with water bills, water service, water quality or a wide variety of other questions, Department personnel are prepared to assist consumers wherever possible.
Hours of Operaton: Monday through Friday from 8:00 a.m. until 4:30 p.m., with the exception of Holidays
Phone: 508-432-0304
x0 Customer Service
x104 A/R-Billing
x103 A/P-Finance
x102 Water Quality
Emergencies 24 hours/7 days a week: Dial 508-432-0304 and follow voice prompt for emergency
Fax: 888-774-3557
Email: customerservice@harwichwater.com see also list of Department Email Addresses below
Payment Address: Pay by Phone 24/7 844-953-0665 or Pay Now online or Mail Payment
Office Address: 196 Chatham Road, Harwich MA 02645 | Location Map
Department Email Addresses:
Board of Water & Wastewater Commissioners | commissioners@harwichwater.com
Superintendent, Daniel Pelletier | superintendent@harwichwater.com
Assistant Supt. Steve Hicks | distribution@harwichwater.com
Treatment Operator | treatment@harwichwater.com
Comptroller, Sandra Sieger | comptroller@harwichwater.com
Billing Administrator | billing@harwichwater.com
Customer Service | customerservice@harwichwater.com
Website Administrator | webmaster@harwichwater.com Contact Us