Contact Us  |  508-432-0304  |  24/7 Voice Prompt for Emergency

Meeting the needs of our customers is a primary concern of the Harwich Water Department. Whether it has to do with water bills, water service, water quality or a wide variety of other questions, Harwich Water Department personnel are prepared to assist customers wherever possible.

Location and Payment Remittance Address

Water Department Office  Location Map      Payment Remittance Address
Location, not remittance address Without payment coupon     With payment coupon      
196 Chatham Road Collector of Taxes Collector of Taxes
Harwich MA 02645 Town of Harwich Town of Harwich
508-432-0304 732 Main Street PO Box 802
customerservice@harwichwater.com Harwich MA 02645 Reading MA 01867-0407

Pay by Phone 24/7 844-953-0665 or Pay Now online

Hours: Monday through Friday from 8:00 a.m. to 4:30 p.m., with the exception of Holidays

Emergency:  Dial 508-432-0304 and follow voice prompt for emergency 24/7

Phone:  508-432-0304  |  Fax: 888-774-3557                                            
Extension Department Email
x0 Customer Service customerservice@harwichwater.com
x104 A/R - Billing billing@harwichwater.com
x103 A/P - Finance comptroller@harwichwater.com
x102 Water Quality treatment@harwichwater.com

Department Email

Board of Water Commissioners commissioners@harwichwater.com
Superintendent, Daniel Pelletier        superintendent@harwichwater.com
Assistant Superintendent, Steven Hicks      distribution@harwichwater.com
Treatment Operator treatment@harwichwater.com
Comptroller, Sandra Sieger comptroller@harwichwater.com
Billing Administrator billing@harwichwater.com
Customer Service customerservice@harwichwater.com    
Website Administrator webmaster@harwichwater.com