Harwich Water Department & the Board of Water & Wastewater Commissioners

The Harwich Water Department is responsible for all potable water. The Water Department is also responsible for water meter reading, billing and repairs to water mains, tanks and individual meters.

The day-to-day operations are carried out under the direction the Water Superintendent, who is selected by the Board of Water Commissioners. The Board of Water/Wastewater Commissioners meetings are held the at 7:00 a.m. on the first and third Thursday of each month unless otherwise posted. 


The Harwich Water Department Business office is located at 196 Chatham Road in Harwich.  Payments are not received at this location.  View Payment Options

Hours of Operation:

Monday - Friday, 8:00 am - 4:30 pm


Phone: 508-432-0304  |  Fax: 888-774-3557  |  Email: customerservice@harwicwater.com  |  Department Contact List

Emergencies 24 hours/7 days a week:  Dial 508-432-0304 and follow voice prompt for emergency

Holiday Schedule:

The Department observes the following holidays and will be closed:

New Year's Day
Martin Luther King, Jr.'s Birthday
President's Day
Patriot's Day
Memorial Day
Independence Day
Labor Day  
Columbus Day
Veteran's Day
Thanksgiving Day and Day After
Christmas Day