Harwich Water Department - Frequently Asked Questions
Know Your Meter Reader Technician
Technicians for the Harwich Water Department are in your neighborhood
biannually to read meters. Here's what you should know about your meter reader:
- All meter technicians carry a Water Department photo I.D. and
drive an official department vehicle.
- Meter
technicians read your meter from outside your home or business.
They may enter your backyard to access your meter, but they
will
never enter your home unless you ask us to or we have requested your permission
in advance.
- All Water Department employees will never request or collect payment for water
bills at your residence.
Meter technicians use a handheld computer to read your meter. This
ensures that you are accurately billed for the water you use. If
your water usage has increased substantially, you may receive a notice
to check for leaks. If there is a large decrease in
water usage, we may request access to the water meter to make sure your meter is measuring correctly.
If you have any questions about Water Department employees on
your property, please call Customer Service at (508) 432-0304.
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