Water Bill Payment Options & Remittance Address(es)

There are many ways to pay your water bill and we would like to share these options with you:      

ONLINE from www.harwichwater.com.  This method is a paperless payment option.  Cost ranges from .40 if paying by check (a.k.a. ACH payment) or 2.95% of balance being paid if using a credit card.  Sorry, we do not accept VISA.  You can also contact our office at 508-432-0304 x0 and request payment over the phone.    

ONLINE through your bank or other bill payment service.  This method generates a check that is mailed without a payment coupon and therefore should be mailed to Collector of Taxes, 732 Main Street, Harwich MA 02645.  To ensure proper credit, please be sure to write your account number on check.

BY MAIL with payment coupon.  Payment by mail with payment coupon, which is the bottom perforated section of the water bill, should be mailed to Collector of Taxes, PO Box 802, Reading MA 01867-0407

BY MAIL without payment coupon.  Payment by mail without payment coupon, which is the bottom perforated section of the water bill, should be mailed to Collector of Taxes, 732 Main Street, Harwich MA 02645.  To ensure proper credit, please be sure to write your account number on check.

IN PERSON at Town Hall, Collector of Taxes.  Water bill payments are only accepted in person at the Collector of Taxes window at Town Hall.  Town Hall hours prior to 1/1/19 are Monday 8:30a-8:00p, Tuesday thru Thursday 8:30a-4:00p and Friday 8:30a-12:00p.  Monday holidays move evening hours to Tuesday.  Beginning 1/1/19, Town Hall hours change to Monday thru Friday from 8:30a-4:00p.

DROP BOX at Town Hall.  Drop box is always an option 24/7.  The drop box is located at the rear entrance to Town Hall which is located at 732 Main Street, Harwich MA 02645.

We would like to remind our customers that we do not accept water bill payments at the Water Department office by mail or in person.  The Water Department office will be glad to assist you with billing issues and water service needs, we just cannot accept payment at our location.

Since the inception of the Water Enterprise fund in FY2006, the Collector of Taxes has been deemed the processor of all payments.  Twelve years later the Water Department office is still receiving a tremendous number of payments.  Please double-check that you are using the correct remittance address.    

Whether or not a payment coupon accompanies your payment is the determining factor of the remittance address.  With a payment coupon, the mail to is PO Box 802, Reading MA 01867 and without the coupon it is 732 Main Street, Harwich MA 02645. 

If you have any questions or concerns, please contact our office at 508-432-0304 x0.

Thank you,

Water Department Administration

 

posted: 09/07/18