Water Rules & Regulations

Table of Contents

Introduction. 1

Section 1:  Definitions. 4

Section 2:  General Provisions. 6

2.1     Contractual Agreement 6

2.2     Application for Water Service. 6

2.3     Ownership Responsibilities & Liability. 6

2.4     Responsibility for Charges. 6

2.5     Availability of Municipal Water 6

2.6     Location, Plans and Specifications. 6

2.7     Construction. 7

2.8     Private Wells. 7

2.9     Right of Entry. 7

2.10   Fires. 7

2.11   Conditions under Which Service is Furnished. 7

2.12   No Liability for Interruption of Service. 7

2.13   No Liability for Dirty Water 7

2.14   No Liability for Customer’s Pipes. 8

2.15   No Liability for Collapsed Boilers, Etc. 8

2.16   No Liability for Shutting Off Water without Notice. 8

2.17   Restriction of Water Use. 8

2.18   Easements. 8

2.19   Liability for Freeze Ups. 8

Section 3:  Charges. 9

3.1     Establishment of Rates. 9

3.2     Bills Payable. 9

3.3     Overdue Charges. 9

3.4     Payment Plans. 9

3.5     Shut-Off for Non-Payment 9

3.6     Collection of Miscellaneous Water Charges. 10

3.7     Delinquent Accounts. 10

3.8     Claims for Adjustments on Bills. 10

3.10   Leaks. 10

3.11   Service Tap Renewals or Replacements. 10

Section 4:  Meters. 10

4.1     Meter Installation. 10

4.2     Customers to Pay for Meter Repairs. 11

4.3     Meters Purchased from Department 11

4.4     Meter Removal 11

4.5     Meter Pits. 11

4.6     Meter Tampering. 11

4.7     Water Department’s Right to Change Meters. 11

4.8     When Meter is Out of Order 11

4.9     Repairing Meters. 11

4.10   Access to the Meter 12

4.11   Residential Meter Testing vs. Testing Meters by Request 12

4.12   Commercial/Industrial Meter Testing. 12

4.13   Irrigation/Sewer Deduct Meter 12

Section 5:  Service, Pipes and Fixtures. 13

5.1     Service Pipes. 13

5.2     Joint Use of Pipes or Trenches. 13

5.3     Portion of Service Pipe Furnished by Water Department 13

5.4     Right to Repair and Replace Service Pipes. 13

5.5     Temporary Service from Adjacent Premises. 13

5.6     Materials on Private Premises. 13

5.7     Irregular Service. 13

5.8     One Service to Each Unit 13

5.9     Requests for Turning On or Shutting Off Water 14

5.10   Seasonal Service. 14

5.11   No Pipes Furnished in Winter 14

5.12   Service Pipe Trenches. 14

5.13   Standby Fire Protection. 14

5.14   Water Supply Availability. 15

5.15   No Right to Furnish Water to Others. 15

5.16   Use of Fire Hydrants. 15

5.17   Cross Connection Control 15

Section 6:  Requirements & Specifications for Laying Water Mains. 15

6.1     Materials and Installations. 15

6.2     Pipe Size. 16

6.3     Fire Hydrant Spacing. 16

6.4     Fire Hydrant Access. 16

6.5     Cost of Water Mains and Hydrants. 16

6.6     Need for Water Mains. 16

6.7     Application for Water Main Installations. 17

6.8     Pipe and Fittings. 17

6.9     Valves. 17

6.10   Hydrants. 18

6.11   Cover over Pipe. 18

6.12   Ledge. 18

6.13   Blasting Precautions. 18

6.14   Survey Markers. 18

6.15   Excavation within the Limits of Public Ways. 18

6.16   Service Pipes. 19

6.17   Testing of Water Mains. 19

6.18   Tapping Sleeves & Valves: Gate & Butterfly Valves. 19

6.19   Gate Boxes. 19

6.20   Water Mains on Private Roads. 19

6.21   Road Layout 19

Section 7:  Violations. 20

7.1     Violations of Regulations. 20

7.2     Discontinuance of Service. 20

7.3     Inactive Services. 20

7.4     Cross Connections. 20

7.5     Treatment 20

7.6     Mandatory Water Use Restrictions. 20

7.7     Swimming Pools. 21

7.8     Unauthorized Water Use. 21

7.9     Defacing and Littering Upon Town Owned Property. 21

7.10   Tampering. 21

7.11   Markouts. 21

7.12   Utility Markout Policy. 21

Section 8:  Rates & Charges. 22

8.1     Setting Fees and Charges. 22

Section 9:  Irrigation Systems. 22

9.1     Irrigation System Notification. 22

9.2     Irrigation Backflow Device. 22

9.3     Irrigation/Sewer Deduct Meter 22

Section 10:  Service Tight Program.. 22

10.1   Service Tight Program.. 22

Appendix A. Schedule of Rates and Fees. 23